House Calls

If you think an immediate visit is required, please tell the receptionist. In cases of major injury or critical condition, it may be more appropriate to go directly to your local Casualty department. If an ambulance is required, dial 999.

Please phone 0141 201 5520 to request a House Call

Our GP Practice is keen that we make the best use of our clinical staff allowing them to provide appropriate care to those most in need. For the vast majority of patients attending an appointment at the Surgery is the best option for them and for the Practice staff. Attending a surgery allows our clinical team to see many more patients in a day than if we are undertaking home visits. A doctor could see 4-6 other equally needy patients in the time it takes for a home visit.

  • Doctors are only able to consider home visits for medical reasons
  • If you think you qualify for a home visit, please ring before 10.00am if possible
  • House visits are only available for patients who are housebound because of illness or disability
  • Please provide as much information concerning your medical condition to the receptionist. This will help your Doctor when he/she assesses your request
  • All visits requested will be medically assessed to check if appropriate
  • The GP may wish to speak to you first on the telephone. Please ensure you leave a current number to be contacted on. Please note when we call you this will appear as an 0800 number so do not ignore this number
  • The receptionist will advise you when the Doctor will contact you

If you think you may need a home visit

We would kindly ask any patient who is mobile (including using a walking aid, wheelchair or scooter) to see us in the surgery. If you are poorly and think you need an urgent same day visit, please ring your request through to the Practice.

Always provide a current landline/mobile number that the Doctor can reach you on.

Home visits, whilst convenient for patients, actually offer a poorer standard of care compared to surgery consultations. This is because of:

  • Poor facilities (eg poor lighting, lack of hygiene)
  • Lack of records and chaperones (required for safe care and examination)

The majority of consultations during home visit could easily and safely be carried out in the surgery.