We are committed to providing high quality care and treatment to people in our community through the delivery of safe, effective and person-centred care.
We understand, however, that sometimes things go wrong.
If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right. If we cannot resolve matters in the way you want, we will explain why it’s not possible to do as you suggest.
If you would like to discuss a complaint or suggestion that you have, please contact Jill Hamilton, our Business Manager, on 0141 531 9500 or via email on firstname.lastname@example.org.
You can find further information about our complaints handling procedure from below:
You can also contact your local Citizens Advice Bureau, and access their Patient Advice and Support Service (PASS) online, in person or via email.